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Identify exactly what the issue is and take a screenshot.
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This platform is strictly for users aged 18 and above. Age is verified during account validation. If you know of anyone underage using the platform, please let us know.
Having a few key details ready before contacting support helps resolve issues faster. Keep your account username or registered mobile number, a screenshot of the issue, and the relevant transaction ID on hand. This gives the support agent everything they need to understand and resolve your issue quickly.
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